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Lifetime Warranty

 

The Best Pool Warranty in the Industry

 

Every pool builder claims that they build high quality swimming pools. So, how do you know what pools are truly built to last? If a pool is built correctly, it should last a lifetime. That’s why we offer a lifetime warranty. Only SSG offers a pool protection plan worth talking about. Our Partnership in Excellence Pool Warranty is the longest and strongest warranty in the swimming pool industry.

Our commitment to customer satisfaction and our demand for quality has led us to the develop something unique.  SSG’s revolutionary Partnership in Excellence Warranty program is the demonstration of how confident we are in our ability to build beautiful and structurally sound pools. We love sharing these new innovations in quality with our customers.

We stand behind every Partnership in Excellence swimming pool and our warranties last longer than any other pool builder in the industry. And this exclusive program is yours at no extra cost.

As you consider the purchase of a swimming pool, consider the quality advantages of owning an SSG pool with our exclusive pool protection warranty. After all, the pool that you choose is going to be in your backyard for a very long time. It will create memories, impact your property value, all while serving as a visual reminder of the type of investments that you make.  Your signature really does it all when you purchase a swimming pool from SSG Pools.

Don’t Take Our Word for It, Take Our Customers & Partners

“South Shore Gunite built our pool in 1984. Since 2013, the the service team at South Shore Gunite has maintained and cared for the pool weekly, for which I have been very grateful. They have been reliable, and respond to any of our needs. The family enjoys it immensely.” 

– Lois Goodman

“SSG installed our pool 20 years again and has been servicing it ever since.  They are great to work with, quick to respond and have a great client service mindset. Having been a loyal customer for 20 years – I speak from experience when I say this is a good company and you won’t regret working with them.”

– Electra Govoni

“SSG built my pool 10 years ago and I have nothing but great things to say about them.”

– Stephen Bodio

“We have been working collaboratively with South Shore Gunite for over 15 years. They’re always professional and install a top-quality product. We highly recommend them to any of our clients who’re looking to install a pool or spa.” 

– Seoane Landscape Design

“Over the last 30 years we have built waterfalls into and Landscaped around too many SSG pools to count. I can say without hesitation that they among the finest gunite pool builders in New England.” 

– Comak Bros Landscaping, Inc.

“We have worked with South Shore Gunite over the years for many of our residential installations. We design many complicated and streamlined projects that include water systems, pools and spas and SSG always delivers. They are professional, collaborative and their attention to detail never waivers. They are highly qualified in all aspects of what they do. We would recommend them without hesitation.” 

– ZEN Associates, Inc.

“I have used South Shore over the last 10+ years on 2 pools I have, one at home the other at my vacation home. They are always on time and on budget. They repaired a major problem on one pool that other pool companies had been unable to fixed and they completely rebuilt a second pool starting in April and had the job completed and ready to swim by Memorial Day. I also use them for weekly service to make sure things run well. In New England, you get 3 months to really enjoy your pool, I would not trust anyone else.” 

– Paul Donahue

“South Shore Gunite Pools & Spas, Inc. was one of our very first customers. Thirteen years later our relationship with SSG is very strong. As a manufacturer of swimming pool finishes, we look to only certify competent and qualified installation companies. SSG Pools & Spas always does a top-notch installation of our product.”

– Wet Edge Technologies 

South Shore Gunite’s 5-year Partnership in Excellence

  • Plumbing System
  • Jandy Manual Valves
  • Steel Structure (warranted against rust bleed through to the interior)
  • Electrical work (done by SSG recommended electrician)
  • Pool Light
  • All tile
  • Coping/Brick
  • Interior finish
  • Starite Filter & element
  • Starite Pump & motor
  • Raypack heater
  • Surface skimmer
  • PCC2000 floor system
  • Diving board & base
  • Ladders & Rails

 

Lifetime Warranty Common Questions & Answers

What is covered by South Shore Gunite’s Partnership in Excellence?

All defects in material and workmanship, failure or malfunction of operations equipment or component items.

Who pays for warranty fixes?

You pay no extra cost for the 5-year warranty. South Shore Gunite will pay for all labor and material expenses for all replacement or repairs covered.

Is there a service fee?

There is no service or labor fee for warranted items. If an item is not covered, or out of the warranty period our normal service rate will apply.

How do I obtain Warranty Performance?

If your South Shore Gunite Pool ever needs repair or replacement of warranted items, simply call 978-250-6845 and service will be promptly provided.

What about the difference between this warranty coverage and the warranties in the owner’s manual?

In the event of a difference, your South Shore Gunite Partnership in Excellence warranty will prevail.

What’s Included: A Look Under the Hood (or Auto Cover):

PCC 2000 nozzles- lifetime warranty

Pool Structural Shell- lifetime warranty

Plumbing- 5 years

Steel Structure- 5 years

Waterline Tile- 5 years

Brick/Coping- 5 years

Interior Finish- 5 years

Filter- 10 years

Cartridges- 5 years

Pump & Motor- 5 years

Auto chlorinator- 5 years

Skimmer- 5 years

Main drain- 5 years

VC150 recirculation- 5 years

PCC 2000- 5 years

Lights- 5 years

Diving Board & Base- 5 years

Ladder & Rails – 5 years

 

WHAT PEOPLE ARE SAYING ABOUT US

Our Work Brings Great Reviews

 

“They build a gorgeous pool. The finished product is exactly what I wanted. I came very close to working with another vendor as I did not think I could afford a quality Gunite pool. I quickly made the switch as SSG worked with me to customize a pool within my price range. Best decision I made and best pool ever! I am very happy with my decision”

 

– Susan L. | Plymouth, PA | Facebook Review

“These folks did a great job building and finishing our pool. We also needed them to move the equipment after adding an outbuilding, which they did on time and on budget and without complaining! The service people are friendly, punctual, and very professional. Overall, an excellent customer experience.”

 

– Frank I. | Saunderstown, RI | Google Review

"The staff at SSG went above and beyond to make this pool happen for us, in the least stressful manner possible, amidst a Pandemic that shut down manufacturers, suppliers, deliveries. They worked outdoors in masks in 90 plus degree weather. They designed and created a beautiful backyard oasis for us. SSG is an exceptional company. They do high quality, gorgeous work, and they stand behind their name. They are a FIVE star company!"

 

– Susan L. | Hampstead, NH | Google Review

"We had an excellent experience with SSG Pools! Professional, accessible, informative, easy to deal with describes everyone from start to finish! And we thoroughly enjoyed watching the installation process of our beautiful new pool. We will recommend to everyone. Thank you SSG Pools!"

 

– Dot C. | Nantucket, MA | Google Review

"South Shore Gunite Pools know how to build a pool. They showed up when they promised and were always courteous and cordial and competent. Best regards to Rachel, John Fitz, Enrico, Anita, and many others who helped with this project. The pool is fabulous."

 

– John O. | Biddeford, ME | Google Review

"Expensive, but you get what you pay for. Good service and quality construction. Responsive to service requests. Provided guidance to me as a new pool owner throughout the process of designing, pricing, constructing, and equipping the pool."

 

– Steve Q. | Tyngsboro, MA | Google Review

"Couldn’t be happier with the whole service from start to finish. The quality of the work was exceptionally good and you can tell that they approach their work with professionalism and enthusiasm. They pay attention to detail and don’t cut corners. The price for the work was very reasonable and they were always responsive and pleasant to work with. Very happy I went with SSG and will be using them again for any future projects/renovations/openings and closings."

 

– Adam W. | North Reading, MA | Google Review

"We worked with SSG Pools for the installation of our gunite pool and deck. We found them wonderful to work with and the pool turned out spectacular. Stunning! It is a wonderful gathering space for our family and friends now. SSG Pools has a wonderful and skilled staff. Through the whole process we were in good hands and the pool they built was the one we dreamed about. I highly recommend this company and also love the lifetime warranty."

 

– Danielle D. | Scituate, MA | Houzz Review

"On time and on budget. I have used South Shore over the last 10+ years on 2 pools I have, one at home the other at my vacation home . They repaired a major problems on one pool that other pool companies had been unable to fixed and they completely rebuilt a second pool starting in April and had the job completed and ready to swim by Memorial day. I also use them for weekly service to make sure things run well. In New England you get 3 months to really enjoy your pool why would trust anyone else."

 

– Paul D. | Weston & Osterville, MA | Houzz Review

"We just had a beautiful gunite pool and deck completed by South Shore Gunite pools and spa last summer. From the very first meeting at our home they understood what we were looking for and made us feel very comfortable with their ability to deliver a beautiful result. Their attention to detail and their ability to connect us with a wonderful landscape architect guided us through the planning and construction phases. Their work crew was well organized, efficient, pleasant and very respectful of our property. It was an amazing process to watch and an amazing result to enjoy. We would be happy to recommend them to anyone looking for a high quality pool company."

 

– Louis Y. | Orleans, MA | Houzz Review

"SSG was wonderful to work with throughout the pool building process. I anticipated being overwhelmed given that I had never had a pool before, but they helped put my mind at ease with their professionalism and responsiveness to all my needs. Rick (sales) Mark (builder) and Karen (Admin) were outstanding!"

 

– Michael E. | Pembroke, MA | Houzz Review

"After interviewing 3 pool companies, we chose South Shore Gunite based on their expertise, their willingness to guide us through the process, and their great communication. We chose a filtration system recommended by them that uses an ozonator. Love our pool. Very happy with every step of the way."

 

– Ruth J. | Westwood, MA | Facebook Review

10,000+

 

Pools Completed

 

45+

 

Years In Business

 

6

 

States Serviced

 

 

SERVING Massachusetts, New Hampshire, Rhode Island, Maine and Vermont

Contact SSG Pools - New England's #1 Swimming Pool Builder

 

 

If you would like to schedule a consultation with our pool design team or you would like more information regarding new pool construction, pool renovation, pool service, water features or outdoor living spaces from South Shore Gunite, please feel free to contact us directly by calling 800-649-8080 or complete the form below.